Q1: What services does EPPOSUN offer?
A: EPPOSUN specializes in mold design and manufacturing, plastic injectionmolding, metal stamping, die casting, CNC machining, and product assem-bly. We also provide packaging services to meet various production needs.
Q2: What certifications or qualifications does your company hold?
A: We are certified with ISO, ROHS, BSCI, and hold product patents, ensuring compliance with international quality and environmental standards.
Q3: What types of CAD files are compatible with your engineering team?
A: Our team works with a variety of file formats, including STEP, STP, IGS,STL, and X-T. Please send your files to lisa.wu@eppoindustries.com.
Q4: What is the accuracy of products machined based on customer drawings?
A: We maintain a high level of precision, with tolerances of +0.02mm for molds and +0.02mm for finished products.
Q5: How long does it take to produce an injection mold?
A: Typically, mold production takes 2-4 weeks, depending on the complexityand cavity number. Mass production lead times range from 10 to 30 business days.
Q6: What are the benefits of outsourcing manufacturing to EPPOSUN,and do you provide engineering support?
A: Outsourcing to EPPOSUN helps reduce operational costs and improvesdelivery times. Our engineers offer design assessments and optimization through Design for Manufacturing (DFM) to minimize costs and accelerate time to market.
Q7: How does EPPOSUN ensure quality?
A: We have an independent quality control department overseeing each stage of production through IQC, IPQC, and OQC processes. In the event of defects, we take corrective measures and, if necessary, provide returns or replacements at our expense.
Q8: How do you protect customer files?
A: We maintain strict confidentiality protocols, storing all files securely within our ERP system. We never share customer documents with third parties and are willing to sign NDAs that comply with local laws to ensure maxi-mum security.
Q9: Can surface treatments be applied to injection-molded products, andwhat options are available?
A: Yes, we offer a wide range of surface treatments, including spray painting, screen and pad printing, UV coating, laser engraving, water transferring and plating.